With its high level of automation, Zoho CRM can monitor and grade thousands of leads at the same time, even if the data is in different formats. It has exceptional computing power and automation capabilities, which simplify complex and time-consuming operations such as lead routing, automated reminders, and lead scoring.

Since 2018, Zoho CRM has been equipped with an artificial intelligence called Zia. This AI acts as an intuitive business assistant that easily integrates with the user’s marketing tools. It is available on both the web and mobile versions of the CRM software and can be easily accessed from a smartphone. Zia delivers results in seconds.