{"id":3780,"date":"2021-05-12T13:46:57","date_gmt":"2021-05-12T17:46:57","guid":{"rendered":"https:\/\/bspcorp.co\/2021\/05\/12\/facilitez-vos-livraisons-avec-zoho-inventory\/"},"modified":"2023-09-20T14:38:03","modified_gmt":"2023-09-20T18:38:03","slug":"make-your-deliveries-easier-with-zoho-inventory","status":"publish","type":"post","link":"https:\/\/bspcorp.co\/en\/2021\/05\/12\/make-your-deliveries-easier-with-zoho-inventory\/","title":{"rendered":"Make Your Deliveries Easier with Zoho Inventory"},"content":{"rendered":"

Streamline Your Delivery Process with Zoho Inventory<\/h2><\/div>

Customer satisfaction is of utmost importance for any business, especially when it involves a delivery service. Meeting customer expectations can have a positive impact on your business in many ways.<\/span><\/p>\n<\/div>

Our Advice: Implement a Schedule Based on Four Axes<\/h3><\/div>

Axis 1: Planning<\/span><\/h4><\/div>

Schedule planning<\/span>
\nUnderstanding customer expectations<\/span>
\nEvaluating data availability and quality<\/span>
\nDefining user and manager roles and responsibilities<\/span>
\nSetting availability and deadlines<\/span>
\nForming a CRM implementation team<\/span><\/p>\n<\/div>

Axis 2: Qualifying Needs<\/span><\/h4><\/div>

Defining needs based on criteria such as:<\/span>
\nMeasurement and analysis (dashboards and reports)<\/span>
\nSales, marketing, support, and customer service management<\/span>
\nCommunications (emails, calls, teleconferences)<\/span>
\nElectronic document management<\/span>
\nInteroperability with existing systems<\/span>
\nInternet-based external system integration<\/span>
\nMobility<\/span>
\nOther features<\/span><\/p>\n

Prioritizing identified needs<\/span><\/p>\n

Evaluating technology culture and orientation<\/span><\/p>\n

Identifying constraints, achievements and capacities<\/span><\/p>\n<\/div>

Axis 3: CRM Solution Implementation<\/span><\/h4><\/div>

Connecting to internal and external data sources<\/span>
\nIntegrating with internal and external systems<\/span>
\nAdapting modules and interfaces<\/span>
\nConfiguring dashboards and reports<\/span>
\nSetting up processes<\/span>
\nImplementing security<\/span>
\nTesting and validation<\/span>
\nTraining<\/span><\/p>\n<\/div>

Axis 4: Deployment<\/span><\/h4><\/div>

Providing on-site support and coaching<\/span>
\nAnswering questions<\/span>
\nCollecting feedback for improvement<\/span>
\nIdentifying achievements and reinforcement needs<\/span>
\nMaximizing the integration of best practices<\/span><\/p>\n<\/div>

In conclusion, a thorough analysis and proper planning is crucial when implementing a CRM. Zoho CRM is a great tool to effectively manage customer relationships, and you can even test it for free.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

Suspendisse id lobortis mauris. Nunc at orci sem. 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