{"id":10006,"date":"2025-02-26T15:58:37","date_gmt":"2025-02-26T20:58:37","guid":{"rendered":"https:\/\/bspcorp.co\/?p=10006"},"modified":"2025-02-26T15:58:37","modified_gmt":"2025-02-26T20:58:37","slug":"unlock-higher-open-rates-mastering-merge-tags-emojis-for-subject-lines","status":"publish","type":"post","link":"https:\/\/bspcorp.co\/en\/2025\/02\/26\/unlock-higher-open-rates-mastering-merge-tags-emojis-for-subject-lines\/","title":{"rendered":"Unlock Higher Open Rates: Mastering Merge Tags &#038; Emojis for Subject Lines"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1372.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:20px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-max-width:150px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\" style=\"border-radius:50%;\"><img decoding=\"async\" width=\"800\" height=\"800\" title=\"1700509653177 (2)\" src=\"https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2024\/07\/1700509653177-2.jpeg\" data-orig-src=\"https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2024\/07\/1700509653177-2.jpeg\" alt class=\"lazyload img-responsive wp-image-8684\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27800%27%20height%3D%27800%27%20viewBox%3D%270%200%20800%20800%27%3E%3Crect%20width%3D%27800%27%20height%3D%27800%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2024\/07\/1700509653177-2-200x200.jpeg 200w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2024\/07\/1700509653177-2-400x400.jpeg 400w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2024\/07\/1700509653177-2-600x600.jpeg 600w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2024\/07\/1700509653177-2.jpeg 800w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 640px) 100vw, 800px\" \/><\/span><\/div><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-four\" style=\"--awb-margin-bottom:0px;--awb-margin-top-small:12px;--awb-margin-right-small:0px;--awb-margin-bottom-small:0px;--awb-margin-left-small:0px;\"><h4 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:26;line-height:1.4;\">Mathieu B\u00e9dard<\/h4><\/div><div class=\"fusion-text fusion-text-1 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-margin-bottom:0px;\"><p>Chief Marketing Officer<\/p>\n<\/div><div class=\"fusion-text fusion-text-2\"><blockquote>\n<p>Did you know that personalized subject lines with merge tags and emojis can increase email open rates by making your messages feel more relevant and engaging?<\/p>\n<\/blockquote>\n<p>Crafting compelling email subject lines is key to boosting engagement and open rates. With Zoho Marketing Automation, you can personalize subject lines using merge tags to dynamically insert recipient details and emojis to add visual appeal. This combination helps your emails stand out in crowded inboxes, making them more relevant and eye-catching. In this guide, we\u2019ll explore how to use merge tags and emojis effectively to create subject lines that capture attention and drive higher conversions.<\/p>\n<h3>Personalizing Your Email Subject Line with Merge Tags<\/h3>\n<p><span style=\"font-weight: 400;\">One of the best ways to engage your email recipients is by adding a personal touch to the subject line. With easy-to-use merge tags, you can create customized subject lines that resonate with each reader.<\/span><\/p>\n<p><b>To add personalization to your email subject line:<\/b><\/p>\n<p><span style=\"font-weight: 400;\">1) On the email configuration page, select <\/span><b>Add Subject<\/b><span style=\"font-weight: 400;\"> to begin customizing your email subject line.<\/span><\/p>\n<p><img decoding=\"async\" class=\"lazyload alignnone size-full wp-image-10009\" src=\"https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-1.png\" data-orig-src=\"https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-1.png\" alt=\"\" width=\"1900\" height=\"1164\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271900%27%20height%3D%271164%27%20viewBox%3D%270%200%201900%201164%27%3E%3Crect%20width%3D%271900%27%20height%3D%271164%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-1-200x123.png 200w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-1-300x184.png 300w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-1-400x245.png 400w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-1-600x368.png 600w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-1-768x471.png 768w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-1-800x490.png 800w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-1-1024x627.png 1024w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-1-1200x735.png 1200w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-1-1536x941.png 1536w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-1.png 1900w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 1900px) 100vw, 1900px\" \/><\/p>\n<p>2) <span style=\"font-weight: 400;\">Click <\/span><b>Personalize<\/b><span style=\"font-weight: 400;\">, then select the desired merge tag from the dropdown menu. Merge tags are dynamic placeholders that automatically insert recipient-specific details from your mailing list into the subject line. You can personalize your subject by adding elements such as the recipient\u2019s name, job title, or other relevant information.<\/span><\/p>\n<p><img decoding=\"async\" class=\"lazyload alignnone size-full wp-image-10019\" src=\"https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-2.png\" data-orig-src=\"https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-2.png\" alt=\"\" width=\"1440\" height=\"878\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271440%27%20height%3D%27878%27%20viewBox%3D%270%200%201440%20878%27%3E%3Crect%20width%3D%271440%27%20height%3D%27878%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-2-200x122.png 200w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-2-300x183.png 300w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-2-400x244.png 400w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-2-600x366.png 600w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-2-768x468.png 768w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-2-800x488.png 800w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-2-1024x624.png 1024w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-2-1200x732.png 1200w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-2.png 1440w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 1440px) 100vw, 1440px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">3) If needed, include a <\/span><b>preheader text<\/b><span style=\"font-weight: 400;\"> to provide a brief preview of your email content, giving recipients a quick insight into the message before they open it.<\/span><\/p>\n<p><img decoding=\"async\" class=\"lazyload alignnone size-full wp-image-10017\" src=\"https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-3.png\" data-orig-src=\"https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-3.png\" alt=\"\" width=\"1442\" height=\"868\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271442%27%20height%3D%27868%27%20viewBox%3D%270%200%201442%20868%27%3E%3Crect%20width%3D%271442%27%20height%3D%27868%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-3-200x120.png 200w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-3-300x181.png 300w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-3-400x241.png 400w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-3-600x361.png 600w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-3-768x462.png 768w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-3-800x482.png 800w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-3-1024x616.png 1024w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-3-1200x722.png 1200w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-3.png 1442w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 1442px) 100vw, 1442px\" \/><\/p>\n<p>4) <span style=\"font-weight: 400;\">Click<\/span><b> save. <\/b><\/p>\n<p><b>Note:<\/b><\/p>\n<ul>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">When using a customer&#8217;s first name with the <\/span><span style=\"font-weight: 400;\">$[FNAME|Subscriber]<\/span><span style=\"font-weight: 400;\"> merge tag, such as &#8220;Hey $[FNAME|Subscriber]$, here are your weekly updates,&#8221; the fallback option will display as &#8220;Hey Subscriber, here are your weekly updates&#8221; if the recipient&#8217;s name is unavailable.<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">It&#8217;s best to include a clear subject line instead of relying solely on merge tags. For instance, when notifying a recipient about an order delivery, a subject like &#8220;Hi $[FNAME]$, your shipment has been delivered&#8221; is more effective than simply using &#8220;$[FNAME]$.&#8221;<\/span><\/li>\n<\/ul>\n<h3><b>Using Emojis in an Email Subject Line<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Including emojis in your email subject line is a great way to capture your recipient\u2019s attention. This strategy not only makes your emails stand out but can also boost open rates and encourage more engagement.<\/span><\/p>\n<p><b>To insert an emoji in your email subject line:<\/b><\/p>\n<p><span style=\"font-weight: 400;\">1) In the email configuration settings, click <\/span><b>Add Subject<\/b><span style=\"font-weight: 400;\"> to begin customizing your email subject line.<\/span><\/p>\n<p><img decoding=\"async\" class=\"lazyload alignnone size-full wp-image-10015\" src=\"https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-1-1.png\" data-orig-src=\"https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-1-1.png\" alt=\"\" width=\"1900\" height=\"1164\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271900%27%20height%3D%271164%27%20viewBox%3D%270%200%201900%201164%27%3E%3Crect%20width%3D%271900%27%20height%3D%271164%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-1-1-200x123.png 200w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-1-1-300x184.png 300w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-1-1-400x245.png 400w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-1-1-600x368.png 600w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-1-1-768x471.png 768w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-1-1-800x490.png 800w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-1-1-1024x627.png 1024w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-1-1-1200x735.png 1200w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-1-1-1536x941.png 1536w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-1-1.png 1900w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 1900px) 100vw, 1900px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">2) Click the <\/span><b>emoji icon<\/b><span style=\"font-weight: 400;\">, then choose the emoji you want to include in your subject line.<\/span><\/p>\n<p><img decoding=\"async\" class=\"lazyload alignnone size-full wp-image-10013\" src=\"https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-2-1.png\" data-orig-src=\"https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-2-1.png\" alt=\"\" width=\"1434\" height=\"860\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271434%27%20height%3D%27860%27%20viewBox%3D%270%200%201434%20860%27%3E%3Crect%20width%3D%271434%27%20height%3D%27860%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-2-1-200x120.png 200w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-2-1-300x180.png 300w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-2-1-400x240.png 400w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-2-1-600x360.png 600w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-2-1-768x461.png 768w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-2-1-800x480.png 800w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-2-1-1024x614.png 1024w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-2-1-1200x720.png 1200w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-2-1.png 1434w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 1434px) 100vw, 1434px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">3) Enter your subject line.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">4) If needed, add a <\/span><b>preheader text<\/b><span style=\"font-weight: 400;\"> to provide a brief preview of your email content, then click <\/span><b>Save<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><img decoding=\"async\" class=\"lazyload alignnone size-full wp-image-10011\" src=\"https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-4.png\" data-orig-src=\"https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-4.png\" alt=\"\" width=\"1442\" height=\"868\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271442%27%20height%3D%27868%27%20viewBox%3D%270%200%201442%20868%27%3E%3Crect%20width%3D%271442%27%20height%3D%27868%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-4-200x120.png 200w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-4-300x181.png 300w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-4-400x241.png 400w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-4-600x361.png 600w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-4-768x462.png 768w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-4-800x482.png 800w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-4-1024x616.png 1024w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-4-1200x722.png 1200w, https:\/\/bspcorp.co\/gestion\/wp-content\/uploads\/2025\/02\/Step-4.png 1442w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 1442px) 100vw, 1442px\" \/><\/p>\n<p><b>Tips for Crafting an Engaging Email Subject Line:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Avoid including an email address<\/b><span style=\"font-weight: 400;\"> in the subject line.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Keep it concise<\/b><span style=\"font-weight: 400;\"> and straight to the point.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Set a default value for merge tags<\/b><span style=\"font-weight: 400;\"> to ensure a fallback option is displayed if the recipient\u2019s first name is missing from the subscriber list.<\/span><\/li>\n<\/ul>\n<p><b>Consider using the recipient&#8217;s last name<\/b><span style=\"font-weight: 400;\"> in merge tags for a more personalized touch.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":10039,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[108,92],"tags":[],"class_list":["post-10006","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-insights","category-marketing-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Unlock Higher Open Rates: Mastering Merge Tags &amp; Emojis for Subject Lines - BSP | Zoho Premium 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